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It started out in dishonesty and a blatant tactical show of cheap distractions and progressively moved to a higher level of the same as the process moved from each person playing their perspective role in said process. Don't be lulled into a false sense of fairness...
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#1143569
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Roughly two months ago, I purchased thousands of dollars worth of merchandise. It took them roughly 6 weeks to deliver. After working around my work schedule to ensure that I could be there for the delivery and calling the company to confirm, the driver arrive over an...
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1.6
Forestville, Maryland
#1099740
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Most horrible customer service and shopping experience. DO NOT SHOP WITH MARLO EVER!!!! To start, they charge high delivery fees! Secondly, I was waiting for three week to schedule my delivery. After multiple calls and frets that I want to cancel my order they gave me...
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#1091359
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To who it may concern I have been lied to about the delivery and setup of my furniture. The sales man first lied and told me my delivery charge was 65.00. Then he told me and the delivery coordinator told me my current queen size bed, mattress and box spring will be...
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#1081618
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Don't buy your stuffs at marlo furniture. Very bad service.

They delivered my items and there was issues on It. They did not fix it and they said no return, that it is final sale.
#1072214
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We went to Marlo furniture, Rockville branch, Maryland to buy a bed (mattress, box spring and frame). 1. Outside the store, there is a big signboard, that on occasion of Memorial day, shipment to house is free. After going in store and selecting items, we found that...
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#1051737
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Bought big amount furniture for the New house and was delivered in the house. Once we moved to the new house, we noticed a small scratch on the couch towards the side. Without having it used even for once, we reported it to the Customer Service and they now say that it...
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Anonymous
Anonymous

They lied about product availability and delivery. Called to complain but staff was very rude, my call for was forwarded to Mgr according to him. He was even worse than the ru...

1.8
#981130
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We bought furniture for our new house, two living room sets. It would take six weeks for delivery. Now once you pay for you items you are pretty much done with Marlow. They contract deliveries and extended warranties. I small delivery crew will come in and set up you...
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Anonymous
Anonymous

I Should see this before its happen to me, they ripped of me on $1800. I'm single mom. Such a shame!!! Marlo should be at the cort!!

1.0
I didn't like
  • Warranty company gbs
  • Any furniture service
  • Customer service
#763173
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Marlo does a great job on the sales floor getting you to think that you're getting a great deal and a quality product and shipped when you need it. FALSE. Apparently you find out after they take your money, that they don't deliver until after you close on your house...
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Anonymous
Anonymous

If you have the number to an actual corporate rep - please let me know. Getting the run around from morons named Mona.

#753948
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Contact Marlo Furniture

Mailing Address:
Marlo Furniture
5650 General Washington Drive 3300 Marlo Lane Forestville, MD 20747
Alexandria, VA 22312
Phone:
(301) 735-2087
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Marlo Furniture Products and Services

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I won't buy anything from this *** Customer service is 0% horrible
1.0
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#701894
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